• Design Thinking,  Leadership

    Empathy Can Sneak Up On You!

    “If we want people to fully show up, to bring their whole selves including their unarmored, whole hearts—so that we can innovate, solve problems, and serve people—we have to be vigilant about creating a culture in which people feel safe, seen, heard, and respected.” ― Brené Brown, Dare to Lead: Brave Work.…